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Offshoring describes the relocation of business processes from one country to another. This includes any business process such as production, manufacturing, or services.After its accession to the WTO in 2001, China emerged as a prominent destination for production offshoring. After technical progress in telecommunications improved the possibilities of trade in services, India became a country leading in this domain though many parts of the world are now emerging as offshore destinations.
Today, thousands of companies are engaged in offshore outsourcing. The landscape has been turning out to be more complex by the day and the risk associated is also increasing. Issues of security, IPR, managing cultural differences, human resource challenges, statutory regulations, corporate governance , corporate image and business risks still need to be intensely thought through before taking any decision. From a service provider standpoint, most of them have been going after the larger, complex and multi-year deals. However, at Cybrant we believe that the entire experience could be “managed” better with an objective of maximizing value for the client by |
- Realizing and recognizing Offshoring is not hunky-dory: Customer education and involvement in the entire process is the key and we encourage that
- Focus on “small” size engagements: we believe in “optimizing” the team sizes for client delivery engagements. Team size of 10-25 FTEs is wherein, we are able to provide maximum value
- Result oriented/skin in the game approach: Our philosophy is to engage with clients in risk/reward kind of engagements with proper incentives and penalties built in contractually. Also, we encourage “outcome based pricing” or “transaction based pricing” in all viable projects.
- Capabilities- People, Process, Domain understanding & Technology: We believe these are the key drivers for an engagement and client relationship success!
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